TABLE 2

Secret Shopper Price Inquires to Children’s Hospitals for a Tonsillectomy-Adenoidectomy (N = 45)

Overall Availability and Characteristics of Price Estimates
 Provided price estimate, n (%)30 (67)
  Same-day estimate, n (%)23 (51)
 Price estimate, $, mean (range)
  Facility fee only (n = 21)6266 (1200–12 000)
  Facility and professional fees (n = 9)8071 (3733–15 360)
Specific price estimate phone line inquiry (n = 9)
 Provided price estimate, n (%)9 (100)
  Same-day estimate, n (%)8 (89)
 Price estimate, $, mean (range)
  Facility fee only (n = 7)5344 (2622–6400)
  Facility and professional fees (n = 2)8332 (6823–9840)
 Call duration in minutes, mean (range)9 (3–15)
General hospital phone line inquiry (n = 36)
 Provided price estimate, n (%)21 (58)
  Same-day estimate, n (%)15 (42)
 Price estimate, $, mean (range)
  Facility fee only (n = 14)6718 (1200–12 000)
  Facility and professional fees (n = 7)7996 (3733–15 360)
 Call duration in minutes, mean (range)8 (2–16)
Online form inquiry (n = 4)a
 Provided price estimate, n (%)2 (50)
 Price estimates, $4239 and 6823
 Time to receipt of estimate in days1 and 3
  • a One online request form was excluded because it only applied to price estimates for international patients.