TABLE 2

Patient Demographics and Overall Satisfaction Levels

CharacteristicGlobal RatingRecommendation of Hospital
Top-Box, n of N (%)Not Top-Box, n of N (%)PTop-Box, n of N (%)Not Top-Box, n of N (%)P
Sex.146.595
 Boys146 of 193 (76)47 of 193 (24)165 of 196 (84)31 of 196 (16)
 Girls105 of 153 (69)48 of 153 (31)128 of 156 (82)28 of 156 (18)
Age, y.036.113
 ≤136 of 59 (61)23 of 59 (39)45 of 60 (75)15 of 60 (25)
 >1 to ≤554 of 80 (68)26 of 80 (33)66 of 83 (80)17 of 83 (20)
 >5 to ≤1048 of 65 (74)17 of 65 (26)57 of 65 (88)8 of 65 (12)
 >10113 of 142 (80)29 of 142 (20)25 of 144 (87)19 of 144 (13)
Total charges, $a.09.08
 <10 58158 of 88 (66)30 of 88 (34)75 of 89 (84)14 of 89 (16)
 10 581–16 028.1162 of 88 (70)26 of 88 (30)69 of 89 (78)20 of 89 (22)
 >16 028.1170 of 87 (80)17 of 87 (20)80 of 89 (90)9 of 89 (10)
Length of stay, d.100.214
 ≤2134 of 197 (68)63 of 197 (32)160 of 199 (80)39 of 199 (20)
 3–584 of 107 (79)23 of 107 (21)94 of 110 (85)16 of 110 (15)
 >533 of 42 (79)9 of 42 (21)39 of 43 (91)4 of 43 (9)
Payer.319.459
 Public92 of 133 (69)41 of 133 (31)116 of 136 (85)20 of 136 (15)
 Private155 of 209 (74)54 of 209 (26)174 of 212 (82)38 of 212 (18)
 Self-pay4 of 4 (100)0 of 4 (0)3 of 4 (75)1 of 4 (25)
Race.595.529
 White212 of 290 (73)78 of 290 (27)248 of 296 (84)48 of 296 (16)
 Multiracial or person of color39 of 56 (70)17 of 56 (30)45 of 56 (80)11 of 56 (20)
ICU admission.234.636
 Yes54 of 69 (78)15 of 69 (22)59 of 69 (86)10 of 69 (14)
 No197 of 277 (71)80 of 277 (29)232 of 279 (83)47 of 279 (17)
Wait time, h.025.057
 ≤1.75129 of 165 (78)36 of 165 (22)149 of 171 (87)22 of 171 (13)
 >1.75122 of 181 (67)59 of 181 (33)144 of 181 (80)37 of 181 (20)
  • a Total charges were available only for patients admitted to nonsurgical services.